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Customer Success Manager

Dropbox · Remote - US: Select locations

Dropbox is hiring for Customer Success Manager in Remote - US: Select locations. What you'll do: deployment / devops, work across the b2b saas, infrastructure, and security domains. On-site, paying $143K.

Hiring signals for Customer Service Representatives

SOC 43-4051 — measured across all currently-active postings classified to this occupation.

45
/ 100
Cooling

Customer Service Representatives Job Market Score

Driven by
  • Slow inflow of new postings (only 4% from the last 14 days)
  • Most postings refresh within a month (16% open 30+ days)
  • Many roles appear reposted (77% of postings)

Customer Service Representatives job market

Aggregated from currently-active postings tracked in Customer Service Representatives.

  • 6,515Active postings
  • 163Posted this week
  • 1,037Open 30+ days16% of active
  • 245Remote / hybrid4% of active
  • 2%List salary148 of 6,515
  • 12%Hourly18 of disclosed
  • $95kMedian annual (max)
  • $18.11/hrMedian hourly (max)
  • 18dMedian agep90 36d (long tail)

Wages by category

BucketJobsMedian annualMedian hourly
Customer Success884$143k n=69
Crew / Cashier191
Food Service97
Pharmacy59
Delivery Driver34

Wages by employment type

BucketJobsMedian annualMedian hourly
Temporary974
Contract403$91k n=10$18.11/hr n=18
Part-time165
Full-time111$131k n=12
Intern19

Wages by sector

BucketJobsMedian annualMedian hourly
Retail3,795$239k n=13$18.11/hr n=18
Healthcare3,185$226k n=3
Technology813$154k n=80
Food Service / Restaurants726
Financial Services598$82k n=59

Top categories

  • Customer Success884
  • Crew / Cashier191
  • Food Service97
  • Pharmacy59
  • Delivery Driver34
  • Director31

In-demand skills

  • REST206
  • Agile101
  • AWS88
  • Go72
  • Azure68
  • Google Cloud66
  • MongoDB64
  • Express39

Top sectors

  • Retail3,795
  • Healthcare3,185
  • Technology813
  • Food Service / Restaurants726
  • Financial Services598
  • Manufacturing574

Employment mix

  • Unspecified4,843 · 74%
  • Temporary974 · 15%
  • Contract403 · 6%
  • Part-time165 · 3%
  • Full-time111 · 2%
  • Intern19 · 0%

Top hiring companies

Category
Customer Success
Salary
$143k · onsite
Source
jobs.dropbox.com
Original link
https://jobs.dropbox.com/listing/7687651?gh_jid=7687651
ATS
Greenhouse
Posted
1 month ago (2026-03-18)
Status
active

Topics: B2B SaaS, Infrastructure, Security, Education

Activities: Deployment / DevOps

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