Retail Lead Associate (Reduced-Time), Customer Experience Operations
Amazon · Willowbrook, IL, US
Hiring signals for Customer Service Representatives
SOC 43-4051 — measured across all currently-active postings classified to this occupation.
40
/ 100
Cooling
Customer Service Representatives Job Market Score
Driven by
- Slow inflow of new postings (only 11% from the last 14 days)
- Pay is below the national median ($87k vs $127k national)
- Hiring is shrinking (158 added vs 373 removed this week)
Customer Service Representatives job market
Aggregated from currently-active postings tracked in Customer Service Representatives.
- 2,481Active postings
- 158Posted this week
- 933Open 30+ days38% of active
- 163Remote / hybrid7% of active
- 5%List salary120 of 2,481
- 43%Hourly51 of disclosed
- $87kMedian annual (max)
- $17.50/hrMedian hourly (max)
- 23dMedian agep90 60d (long tail)
Wages by category
Wages by employment type
Wages by sector
Top categories
- Customer Success433
- Food Service97
- Delivery Driver26
- VP20
- Director18
- Support16
In-demand skills
- Agile89
- AWS77
- Azure60
- Google Cloud58
- MongoDB57
- Go50
- SQL12
- REST8
Top sectors
- Food Service / Restaurants680
- Technology589
- Retail485
- Financial Services481
- Manufacturing442
- Transportation & Logistics186
Employment mix
- Unspecified2,090 · 84%
- Contract203 · 8%
- Part-time96 · 4%
- Full-time79 · 3%
- Intern11 · 0%
- Temporary2 · 0%
Top hiring companies
- Source
- amazon.jobs
- Original link
- https://www.amazon.jobs/en/jobs/10371696/retail-lead-associate-reduced-time-customer-experience-operations
- Posted
- 1 month ago (2026-03-19)
- Status
- archived
Skills: Go, REST
Community signals
No approved reports yet.
- Applied · 0
- No response · 0
- Interviewed · 0
- Rejected · 0
- Hired · 0
- Posting still active · 0
- Posting removed · 0
- Reposted · 0
- Suspicious · 0
- Description vague · 0
- Salary unclear · 0
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