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Senior Escalation Engineer

Retool · New York, US

Retool is hiring a lead Senior Escalation Engineer in New York, US. What you'll do: customer support, work across the security domain. Qualifications: 5+ years of experience, a bachelor's degree, and familiarity with JavaScript, Go, SQL, React, AWS, and Google Cloud. Hybrid.
Occupation classification pending for this posting — SOC-level hiring signals will appear here once the classifier tags it.
Category
Support
Source
jobs.gem.com
Original link
https://jobs.gem.com/retool/am9icG9zdDq7s6ZZy7qQJjHESF4Oc2eY
Posted
2 weeks ago (2026-04-27)
Status
active

Skills: JavaScript, Go, SQL, React, AWS, Google Cloud, Azure, Docker, Kubernetes, Terraform, OAuth

Topics: Security

Activities: Customer support

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